Taking action: Examples of Good Employer initiatives
The following Drop-down List identifies possible provisions and practices that eliminate barriers to equal employment opportunities and assist with managing diversity, especially with regard to groups which have traditionally been overlooked. The Crown Entities 2004 legislation refers specifically to Māori, women, people with a disability, and ethnic and other minority groups. These are the groups referred to in the List below with the term ‘target groups’.
These are ideas only - however some provisions mentioned, like the anti-harassment or health and safety policy and procedure are mandatory. These initiatives will not all be appropriate, desirable or affordable for every workplace. The size of an organisation and the type of industry are both critical factors in determining what the workplace can and should focus on.
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THE SEVEN EMPLOYMENT ELEMENTS: Drop-down List of Interventions
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1. Leadership, Accountability and Culture
Demonstrates leadership and vision that articulates the values of the organisation and the importance of people and diversity; a structure that is supportive and equitable; managers that are accountable for providing equal employment opportunities for their staff and managing diversity; willingness to build engagement processes with employees and their representatives; opportunities for staff to participate in organisational decisions; and a learning culture which recognises and supports the aims and aspirations of all employees
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Initiatives
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High level documents i.e. values, code of conduct, strategic and operational documents, articulate the value of staff and the importance of EEO for all
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Organisational acknowledgement of the different aims and aspirations, employment requirements and the need for involvement of target groups
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Organisational recognition of the value of things Māori; making visible a Māori dimension in the workplace including use of Māori language, culture, practices and/or acknowledgement of the Treaty of Waitangi; and opportunity for staff to understand and contribute to the organisational approach to valuing Māori
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Chief Executive champions EEO publicly and articulates its importance externally and internally
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Senior management’s responsibility and accountability for EEO included in position descriptions, performance agreements and reviews, and they regularly report on results of EEO initiatives to the Chief Executive, and are rewarded for good practice
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Senior managers are knowledgeable and skilled in EEO and managing a diverse workforce
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Analyses are undertaken on policies and practices to identify areas of bias and discrimination that have a disproportionate impact on target groups
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2. Recruitment, Selection and Induction
Implements an impartial, transparent employment process with no barriers or biases to employing the best person for the job regardless of gender, ethnicity and disability; and provides a comprehensive introduction to the organisation for all employees setting out the organisations values and employee opportunities
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Initiatives
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Policy addresses recruitment of target groups
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Organisation encourages under-represented groups to consider study/employment in non-traditional areas through career day participation, classroom presentations, and competitions
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Job advertisements indicate the value the organisation places on staff and EEO for all
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Job advertisements are placed to maximise exposure to target groups eg ethnic media
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Where appropriate for the job, competence in kaupapa Māori is included in job specifications and descriptions eg te reo, tikanga; and development and management competencies include the ability to develop relationships with iwi and understand Māori goals and aspirations
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Build relationships and engage with Tangata Whenua (local Māori) eg Tenths Trust in middle Wellington
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Interview panels have representation from target groups
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Recruitment consultants and interview panels are trained on EEO and are advised to produce a gender-balanced field of appointable candidates
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Names are removed from CVs before circulating to relevant departments or selection committees
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There is a place for whānau and other support people in recruitment interviews, advocacy and welcomes, including powhiri/whakatau
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All jobs are advertised as potential job share or part time unless there is specific reason why this would not be appropriate
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The diversity of applicants, interviewees and appointments is tracked and used to measure numbers and bias at different stages of the recruitment process
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Comprehensive induction procedure with welcome and in-depth programme introducing the culture of diversity, the value placed on staff within the organisation and the importance of EEO
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3. Employee Development , Promotion and Exit
Provides a learning environment and takes a positive, equitable approach to developing all employees through internal and external training, coaching and mentoring; develops employees in line with organisational and individual requirements; provides equal opportunities for all employees to move up, through and out of the organisation in a positive way; and provides performance management practices that are transparent and fair
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Initiatives
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Policy addresses training, development, promotion, progression, transfer and exit of target groups
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People from target groups are promoted or transferred into non-traditional roles
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Mentoring and coaching programmes in place with emphasis on target groups, especially when people are recruited or transferred into non-traditional work areas
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Succession planning operates with high potential staff identified from target groups
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Line/operational experience is provided for women and other target groups in staff roles as line experience is most likely route to senior positions
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Exit interviews are regularly monitored to identify EEO reasons for staff leaving
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All staff are trained in understanding of EEO and diversity, including cultural and disability awareness
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Forums and dialogue occur on the aims and aspirations, employment requirements and the need for involvement of Māori, ethnic minorities, women, people with disabilities and other groups that are sometimes overlooked
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There is dialogue on Māori culture, language and practices, and the opportunity to develop understanding and knowledge, for example through learning te reo and attending forums on the Treaty of Waitangi
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All staff have equitable access to training and development opportunities, including part timers, and there are regular training needs analyses and audits
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Career development, leadership training and challenging assignments provided to target groups
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Networking is encouraged and opportunities are provided internally and externally
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Performance management conversations take account of different peoples’ styles and ways of talking about themselves and their accomplishments
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Performance reviews provide opportunity to discuss training and development needs and work/ life balance issues
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4. Flexibility and Work Design
Workplace design and organisation takes account of the need to assist employees to balance work with the rest of their lives and ensures managers relate to employees in a respectful and flexible way, considering the employment requirements of all groups including parents and other carers
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Initiatives
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Regular analyses of the needs of staff from target groups, and strategies introduced and evaluated to address their needs
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Policies and practices address work/life balance, and their uptake and effectiveness is measured
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Barriers to workplace participation, for example women returning after parental leave, are identified and action taken to address barriers
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Policies and practices support worker participation and workplace democracy, including the role of unions and union delegates. Staff are consulted on their work life and their views are taken into account.
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Work from home on a regular or occasional basis with organisation’s computers available to use
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Flexible rostering and shiftwork offered in consultation with staff, including union and health and safety representatives if appropriate
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Flexible work, particularly part time work, is an acceptable option for staff and managers at all levels of the organisation especially after parental leave and heading towards retirement
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Employees able to request flexibility in hours of work on temporary or permanent basis and this will be considered taking business and employee’s needs into account
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If an employee’s work hours reduce (ie they take up part time work), their job should be evaluated and re-designed to take account of less time available, while ensuring responsibilities and status are preserved
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5. Remuneration, Recognition and Conditions
Has a transparent, fair, gender neutral remuneration system which is regularly reviewed; ensures equitable job opportunities and conditions; and recognises employee contributions
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Initiatives
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Clear policies and practices on pay, including how performance reviews, job-sizing, service and/or market relativities are taken into account in setting pay
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Starting salaries set equitably and reviewed regularly
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Transparent pay structures with increments documented and included in individual and collective employment agreements
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Jobs evaluated to ensure they are accurately valued and ranked according to the level of knowledge, skill, understanding and problem-solving they require
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Pay reflects job ranking, and historical inequities along gender and ethnic lines are addressed
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Managers provide regular feedback and recognition to all staff
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Carers, personal or dependant leave offered
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Short-term or casual work assessed and workers consulted about permanency if they have been doing the same job for a lengthy period
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Need for child care or elder-care assessed and places and/or subsidies offered to staff
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Extended leave provisions offered such as career breaks, sabbaticals and 48/52, where an employee takes 8 weeks annual leave per annum in exchange for a slightly reduced fortnightly salary
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Paid parental leave offered, to supplement the government-funded PPL scheme
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Breaks and facilities available for breastfeeding or expressing milk at work
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Pregnancy and parenting handbook developed with a keep in touch programme, and other relevant information provided
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A resource and referral service contracted and offered to staff to help them balance their work and family responsibilities
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A te reo allowance offered
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6. Harassment and Bullying Prevention
Provides a zero-tolerance environment to all forms of harassment and bullying; takes a pro-active approach to training managers and staff on their rights and responsibilities; has a specific policy and procedure for dealing with harassment complaints and acts quickly to address complaints
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Initiatives
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Anti-harassment / anti-bullying / positive work environment policy in place, with grievance handling procedures included in induction programme
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Email and intranet misuse policy which all staff are familiar with
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All staff trained, and regularly re-trained or reminded on identifying and preventing sexual and racial harassment and bullying, at least every 2 years
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Regular emails or computer pop-ups occur alerting staff to the organisation’s zero-acceptance and intolerance of harassment, and the promotion of a positive work environment
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Anti-harassment/bullying/grievance staff members are known to all employees
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Complaints are treated seriously and expeditiously according to the policy
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7. Safe and Healthy Environment
Provides a healthy and safe workplace and trains all employees on their responsibilities in this respect; creates an environment that supports and encourages employee participation in health and safety; takes a pro-active approach to employee health and wellbeing in order to provide physical, cultural and psychological safety; deals with issues in a supportive way; and reduces workplace obstacles to accommodate people with disabilities
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Initiatives
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Health and safety policy is accessible to staff, with opportunities for workers to participate effectively in improving workplace health and safety
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All staff are adequately trained and supervised for the work they are doing, including training in safe work practices
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All staff have physical, emotional, psychological and cultural safety
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Staff are treated with respect regardless of sexuality, for example homophobic jokes are unacceptable and social occasions do not assume heterosexuality
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Stress management policy in place which acknowledges and addresses stress as a workplace hazard
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Clear process for considering and responding to stress-related complaints and concerns from employees, and for identifying and minimising hazards
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All staff take annual leave on a regular basis and a reasonable proportion is taken in one uninterrupted period
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Employees returning from extended sick leave are provided with support when they return to work
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An employee assistance programme is available and staff are regularly reminded of it
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The workplace is designed to meet the needs of those with a disability and any barriers are removed
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If applicable, the organisation has a policy around changed work requirements in the case of pregnancy
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The wellbeing of staff is addressed, for example anti-repetitive strain injury training, eye tests, fitness and yoga are introduced and/or staff exercise programmes are subsidised
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